TomTom Go 50 - Freeze logo & reboot

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Dan
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#1

Joi Feb 25, 2021 8:03 am

Salutare.
S-a mai lovit cineva de problema asta?
Am dat update harti, pc-ul "l-a pierdut" pe la 37 %, l-am mai conectat de cateva ori, il vedea un pic apoi il pierdea, i-am dat restart si apoi face doar ca in video de mai jos.
Am incercat sa-l bag in recovery, dar nu ma lasa, se restarteaza. Deci recovery nu reusesc.
Multumesc anticipat.
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alex1963
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#2

Joi Feb 25, 2021 3:10 pm

Sal.
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Incercati sa deconectati bateria .....
Ar fi bine sa incercati si cu alt cablu....
Incercati sa dezinstalati Mydrive connect ... si sa instalati iar ....fara sa va logati.
Ultima oară modificat Joi Feb 25, 2021 3:14 pm de către alex1963, modificat 1 dată în total.
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alex1963
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#3

Joi Feb 25, 2021 4:35 pm

Incercati si aceasta varianta :
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Navigation device not starting or displaying a cross

Your navigation device shows a spinning cogwheel or a spinning wheel and then a device with a
red cross on the screen when the TomTom software is not installed correctly.
First, you must reset your navigation device to see if that resolves the issue.
Step-by-step instructions
1. Charge your device for at least 2 hours.
2. Make sure that you are using the latest version of MyDrive Connect.
3. Click the MyDrive Connect icon ( or or ) in the Windows notification area or
Apple menu bar and then click MyDrive Connect.
4. Connect the USB cable that came with your navigation device to your computer.
Important: Do not connect the USB cable to your navigation device yet.
Tip: You should plug the USB connector directly into a USB port on your computer and
not into a USB hub or USB port on a keyboard or monitor. Use ONLY the cable supplied
with your device. Other cables may not work. You cannot use the mount to connect your
device to your computer.
5. Switch on your navigation device.
6. Press and hold the On/Off button. Do not release the On/Off button when the device
restarts with a drum sound. Instead, keep holding the On/Off button until the device
shows a black screen with white text. Only release the On/Off button when you see that
screen. This can take 10 seconds or longer.
7. While the black screen with white text is displayed, press and fully release the On/Off
button 3 times, quite quickly as in "1-2-3". Getting this timing right is one of the critical
steps of this process.
The screen goes black, and then after a few seconds the device reboots into recovery
mode. It shows a screen with a spinning cogwheel or wheel depending on which device
you have.
If you do not see a spinning cogwheel or wheel, turn off your device and start again from
step 6.
8. Quickly connect the USB cable to your navigation device. You need to connect the cable
while the spinning cogwheel or wheel is shown.
9. As soon as your device is connected to the computer MyDrive Connect starts restoring
the TomTom software on your device.
Do not disconnect your device.
You can check the progress in MyDrive Connect.
Critical: The recovery process can take between 5 and 30 minutes, depending on your
internet connection. Do not disconnect your device from your computer during the
recovery process or you might corrupt the device. Even when 100% of the download is
done, leave your device connected.
Wait for your navigation device to restart.
10. Once your navigation device has restarted you can disconnect it from the computer.
If the software was restored successfully the device will start normally without displaying a red
cross.
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Dan
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#4

Vin Feb 26, 2021 7:31 am

@alex1963 Multumesc, am gasit si eu video si pasii respectivi, dar din pacate la mine nu apare acel scris alb, ca sa pot sa-l bag in recovery.
Daca te uiti la video meu o sa observi ca la drum sound tin apasat power dar nu intra in ecranul cu scris, se restarteaza. Multumesc, o sa mai incerc odata.
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mgmm
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#5

Vin Feb 26, 2021 10:18 pm

Cum a spus si colegul alex1963,desfacut,deconectat de la baterie,lasat cateva minute si apoi reconectat la pc sau alimentare directa...incearca ambele variante!
Kituri aici:
PrimoTruck Android viewtopic.php?f=86&t=3390
WINCe Truck viewtopic.php?f=18&t=4730
Nextgen Truck viewtopic.php?f=19&t=5853
Leey
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#6

Sâm Feb 27, 2021 12:14 pm

Dan,

Ai numai sfaturi , acum depinde de tine.
Dar daca ,reconectezi navigatorul la My Drive, pleaca updatele de unde a ramas.
Sigur ca se restarteaza , nu mai contine 100% fisierele , prima data softul descarca , apoi sterge si la final completeaza.
Probabil tu ai facut toata operatiunea in perioada aparitie ultimei harti si au fost cateva erori.
Nu restartul pe care il faci tu manual va rezolva ceva , numai prin My drive.
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alex1963
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#7

Sâm Feb 27, 2021 5:32 pm

Bine spus ..aceasta este regula.
Sunt situatii cand nu vrea conectare prin Mydrive connect.....sau mai bine spus ..nu se conecteaza la pc.....
Am patit si eu ......dar prin cele spuse mai sus .... am reusit sa conectez si sa fac update in continuare.
Toate cele bune .
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Dan
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#8

Lun Mar 01, 2021 7:11 am

Multumesc de sfaturi, ideea e ca acum daca il conectez la PC, Mydrive Connect nu il vede ...dar o sa-l las mai mult.
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#9

Lun Mar 01, 2021 6:19 pm

Poate sa stea toata viata ta asa.
Vezi filmul si poti da un clic pe "show more",apare un link de legatura pentru asistenta , acolo si citesti ce trebuie sa faci.

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